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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriela Holden

March 14, 2024

5  out of  5 rating by Gabriela Holden
"Love working with Lilys team!! Always incredible helpful. It never feels like you’re calling to bother when you need anything. Super friendly staff!"
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Sofie Cortez

March 14, 2024

5  out of  5 rating by Sofie Cortez
"Great help. Very pleasant ,enjoy doing business w her"
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Kathy Mancha

March 14, 2024

5  out of  5 rating by Kathy Mancha
"Great customer service!"
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Marcy Rendon

March 7, 2024

5  out of  5 rating by Marcy Rendon
"My experience with State Farm has been very easy and affordable. My agents are always available when I need them. Thank you guys"
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creeper and enderen nava

March 6, 2024

5  out of  5 rating by creeper and enderen nava
"Big thank you to Mando with state farm who helped us find a tow company to get our truck to the dealership when it broke down. He was very helpful,courteous and professional. Thank you Mando and State farm."
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Sandra Pena

March 2, 2024

5  out of  5 rating by Sandra Pena
"Excellent staff and superior service!"
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Melisa Tanner

March 1, 2024

5  out of  5 rating by Melisa Tanner
"Always professional and very knowledgeable. Thank you State Farm for always taking care of my family."
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Rosie Gonzalez

February 29, 2024

5  out of  5 rating by Rosie Gonzalez
"Absolutely impressed with the professionalism of all staff. Especially Sussy thank you for all of your patient and the ability to explain step by step. It help me to get the best coverage for my needs and my family. Keep up the great work!!!"
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Melinda Solis

February 28, 2024

5  out of  5 rating by Melinda Solis
"I have to say Susie, is the absolute best! Susie, helped with all my personal and commercial insurances needs and is very prompt in her response! Thank you so much for the outstanding customer service, which by the way is hard to find!"
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Tiffany Soto

February 28, 2024

5  out of  5 rating by Tiffany Soto
"I recently became a customer of State Farm and I have to say I am very pleased with their services. As a business owner, I was relieved that I was able to take care of all my insurance needs for both business and personal at an affordable rate. It’s not often that I get to stop by in person, but when I do, the atmosphere is always friendly and inviting. Thank you to Lily Hernandez and her team!"
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Claudia Bijalba

February 27, 2024

5  out of  5 rating by Claudia Bijalba
"I love the excellent customer service Susy provided. She is very knowledgeable and really understands the needs of customers. She deserves a raise!!! She is a keeper."
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Zeus 1

June 21, 2023

5  out of  5 rating by Zeus 1
"OMG! I decided to check around town for lower monthly rates on car insurance for my cars- and boy, I'm so glad I did! Lily Hernandez is the BOMB! She's very knowledgeable in all aspects of this industry. She is going to help you out and give you the very best rates possible for the same or better coverage then what you have right now. Go talk to Lily Hernandez, you may be pleasantly surprised as I was. I highly, highly, recommend her!"
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Candice Navarro

April 13, 2023

5  out of  5 rating by Candice Navarro
"Lilly is a top notch agent! Very knowledgeable and great customer service. I highly recommend her office for all your insurance and financial needs."
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Mark Salinas

March 24, 2023

5  out of  5 rating by Mark Salinas
"Absolutely amazing group of ladies. Extremely knowledgeable and helpful. Outstanding customer service. Couldn’t be happier."
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Lexi Rich

March 16, 2023

5  out of  5 rating by Lexi Rich
"This group of awesome people have been nothing but helpful and patient. They are awesome with renters, car issues and any questions I have. Would recommend 100%"
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Beegee Trammell

March 1, 2023

5  out of  5 rating by Beegee Trammell
"Efficient staff, good phone skills & always eager to solve my problems. I recommend them to friends and family."
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Francelie Garza

February 25, 2023

5  out of  5 rating by Francelie Garza
"Great customer service! Everyone was very friendly and very welcoming. This was my first time buying a Life Insurance policy! Suzy was amazing, she explained everything and answered all my questions I had with no problem!! Definitely recommend for others looking into buying any policies with State Farm:)"
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Evelin Hernandez

February 19, 2023

5  out of  5 rating by Evelin Hernandez
"Lily and her team are the best. They take the time to answer all my questions, I 100% recommend, very attentive and very helpful."
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February 15, 2023

5  out of  5 rating by Megan
"This has been the best insurance team I’ve worked with, they are always so kind and understanding, helpful and honestly try to get you the best rates. Mrs. Lu is always so helpful and genuine. Thank you all for everything these last few years!"
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Carlos Munoz

February 12, 2023

5  out of  5 rating by Carlos Munoz
"Been with Lilly since i moved from Laredo in 2017 and she’s been nothing short of great! Answers every question that pops up and is super caring and helpful! Don’t see myself ever moving to a different insurance agency, Im with Lilly from State Farm for life!"
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Marco Munoz

February 11, 2023

5  out of  5 rating by Marco Munoz
"The most friendly and knowledgeable customer service possible! I've been working with Lily and her team for years now, and they know just how to take care of me."
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Tee Scott

February 10, 2023

5  out of  5 rating by Tee Scott
"Absolutely wonderful team, they always answer all the questions that you have! I have always help me with anything I need help with and the front desk receptionist is really outstanding as well. Brenda, one of their agents always is wonderful at answering questions and helping you get the best deal you can get. Really happy I have worked with them, they have always helped me. Will definitely recommend them to anyone."
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Rebecca Merrill

February 10, 2023

5  out of  5 rating by Rebecca Merrill
"Each time I have requested changes to my policy, this office has followed through in a timely manner. Each time I called they knew my name and each time I met face to face, they greeted me by name. I am very pleased to have switched to this office."
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Leonel Garza

February 10, 2023

5  out of  5 rating by Leonel Garza
"Lily and her team were very helpful, answering all the questions I had. They are a really nice and knowledgeable team!"
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Lauriann Azzati

February 8, 2023

5  out of  5 rating by Lauriann Azzati
"I've worked with Lily Hernandez and her team for many years...they are the most professional and personable group ive ever had the pleasure of dealing with. Outstanding customer service...especially Brenda..I feel like we are friends..Call her..she's wonderful"