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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marissa Chapa

Marissa Chapa

November 7, 2024

5  out of  5
rating by Marissa Chapa
"I absolutely love Andrea & Lily hernandez as my agents. She's always there when I need her. Fast and quick to answer any question I have. Sends reminders and always tell us how we can save! We even have life insurance policy with her. Her whole office has great coustmer serivce!"
We responded:
"Thank you so much for taking the time to compliment Ms. Andrea and my team. We work very hard to make sure you are taken care of. Thank you for your trust. We are here to deliver the promise, like a good neighbor, we are here 🙂. We appreciate you! "
Profile photo of Susan Jackson

Susan Jackson

November 4, 2024

5  out of  5
rating by Susan Jackson
"Awesome Love it!"
We responded:
"Thank you Susan for your review! My team takes pride in taking care of our customers. We appreciate you! Please follow us on Instagram@LilyStateFarm or Facebook Lily Hernandez-State Farm Agent so you can get to know us and stay connected "
Profile photo of Tee Scott

Tee Scott

November 2, 2024

5  out of  5
rating by Tee Scott
"Worked with Andrea to set up my car and renters insurance. She was outstanding and had really great communication. I would totally recommend her to anyone looking to get insurance she’s your lady to help. Thanks for all the help and looking forward to do business with you in the future."
We responded:
"Thank you Tee! I'm so glad we were able to help you save money and provide you with excellent coverage! We appreciate you and your family ❤️"
Profile photo of Chad Caffas

Chad Caffas

November 1, 2024

5  out of  5
rating by Chad Caffas
"I've been with this State Farm for 8 or so years. I've received nothing but top notch service!"
We responded:
"Thank you for your loyalty Chad! Your review means alot 🙂. Thank you for taking the time to recognize us ❤️ We appreciate you and hope to be at your service for many more years. "
Profile photo of Layton Jackson

Layton Jackson

October 23, 2024

5  out of  5
rating by Layton Jackson
"Amazing customer service, and always willing to help with any questions!"
We responded:
"Thank you Layton! It's our pleasure to help out. We appreciate you! Please follow us on Instagram@ LilyStateFarm or Facebook Lily Hernandez- State Farm Insurance Agent so you can get to know us and stay updated "
Profile photo of Raven Garcia

Raven Garcia

October 14, 2024

5  out of  5
rating by Raven Garcia
"Andrea is very professional, knowledgeable, and kind!"
We responded:
"Thank you for your wonderful feedback Raven! We're delighted to hear that Andrea provided you with such a professional, knowledgeable, and kind experience. Our team is dedicated to ensuring our clients feel supported, and it's great to know Andrea made a positive impression. Please follow us on Facebook-Lily Hernandez-State Farm Insurance Agent and on Insta @lilystatefarm to meet the team and see office updates"
Profile photo of Felix Tijerina

Felix Tijerina

September 19, 2024

5  out of  5
rating by Felix Tijerina
"Suzy was such a Big help in acquiring a property rental quote and made it quick and easy. She took care of my new policy within minutes. She is a Great asset to the StateFarm office in my hometown. Many Thanks Suzy."
We responded:
"Thank you so much for your review Mr. Tijerina! Ms. Suzy is AWESOME! I'm very proud of her. Thank you for your loyalty. Please remember to follow us on Facebook Lily Hernandez-State Farm Agent or Instagram @InsuranceLily so you can see our updates and team pictures 🙂. We appreciate you "
Profile photo of Alissa Rocha

Alissa Rocha

September 6, 2024

5  out of  5
rating by Alissa Rocha
"LOVEDDDD Andrea, such a sweet person and helping me! She explained everything very well, thank you so much! 10/10 recommend!"
We responded:
"Thank you Alissa! Andrea is great! Thank you for complimenting her. We take pride in explaining your coverage and make sure you have the right protection for your car, home, and life insurance ❤️ Thank you for your support. We appreciate you!"
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dorothy pennartz

September 5, 2024

5  out of  5
rating by dorothy pennartz
"Awesome Customer Service"
We responded:
"Thank you so much Ms. Pennartz! I'm glad Ms. Suzy was able to answer your questions and help you guide you with your life insurance coverage questions. Thank you for your loyalty and supporting my local business❤️"
Profile photo of Patty Sepulveda

Patty Sepulveda

August 23, 2024

5  out of  5
rating by Patty Sepulveda
"Best agents ever always friendly and courteous very profesional"
We responded:
"Patty, thank you for taking the time to leave a 5 star review! We are always more than happy to help. - Lily"
Profile photo of Claudette Jenks

Claudette Jenks

July 16, 2024

5  out of  5
rating by Claudette Jenks
"Staff have been very helpful in walking through all my questions regarding coverage. They keep in communication about updates and services and look for the best possible price for home, auto and life insurance."
We responded:
"Claudette, we're delighted to hear that our team made the process of setting up your new home, auto and life insurance policies quick and easy! Providing a seamless and efficient experience is important to us, and we're glad we could assist you in a timely manner. - Lily "
Profile photo of Amanda Peterson

Amanda Peterson

July 15, 2024

5  out of  5
rating by Amanda Peterson
"Quick and fast answers all my questions and then some"
We responded:
"Thank you Amanda! We know life gets busy. Thank you for your kind words. We are here either a call, click, or text away! We appreciate you ❤️ "
Profile photo of Darlene Ornelas

Darlene Ornelas

July 10, 2024

5  out of  5
rating by Darlene Ornelas
"This place an all the ladies here are super amazing! Kerstin an miss Lou are some of the best I have ever dealt with, thank you ladies very much! Yall have 2X 5 stars with me"
We responded:
"Thank you Darlene! It's an honor to receive your compliment. My team is the best!! They take pride in their work and giving you the best customer service. Thank you for you loyalty! We appreciate you ❤️ "
Profile photo of Cristela Duran

Cristela Duran

July 10, 2024

5  out of  5
rating by Cristela Duran
"Always so helpful and transparent. Lily and Krysten are always willing to go the extra mile to help us out!"
We responded:
"Thank you Ms. Duran! It's always a pleasure to help. Thank you for your compliment and supporting my small business. We appreciate you ❤️ "
Profile photo of Mark Salinas

Mark Salinas

July 5, 2024

5  out of  5
rating by Mark Salinas
"Absolutely amazing group of ladies. Extremely knowledgeable and helpful. Outstanding customer service. Couldn’t be happier."
We responded:
"Thank you Mr. Salinas! My team's experience and dedication is outstanding. I'm very happy we were able to help you. Thank you for supporting my small business."
Profile photo of Stephanie Balderaz

Stephanie Balderaz

July 3, 2024

5  out of  5
rating by Stephanie Balderaz
"We needed to add a vehicle and it was made so easy to do. We pay an amazing rate even though we have two claims under our belts."
We responded:
"Stephanie, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Lily"
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Maria Beltran

June 26, 2024

5  out of  5
rating by Maria Beltran
"Always very helpful and friendly"
We responded:
"Thank you for your review Ms. Beltran! We appreciate you and love to hear that we are taking good care of you. Thank you for your loyalty ❤️ and supporting my business. "
Profile photo of Norma Zuniga

Norma Zuniga

June 21, 2024

5  out of  5
rating by Norma Zuniga
"Awesome team. Yall are the best. Thank you so much for the great friendly and understanding help. So much patience with us, when we don't know what to do when an accident occurs. Love yall!❤️"
We responded:
"Thank you Mrs. Zuniga! We are here to help you recover from the unexpected. "
Profile photo of Noel Valdez

Noel Valdez

June 21, 2024

5  out of  5
rating by Noel Valdez
"Absolutley the best, been with them around 7-8 years, they help anytime I call and they make sure I am kept up to date with everything. The UW turnaround time is kind of long, but they still get everything set and ready to go. No problems in all this time !!! Most recently thank you, Andrea/lily and the rest of her team!"
We responded:
"Thank you Noel for recognizing Andrea's work. She is awsome! She makes sure that your policies have the right coverage and discounts. We appreciate you and thank you for your loyalty! "
Profile photo of Halie Gonzales

Halie Gonzales

June 21, 2024

5  out of  5
rating by Halie Gonzales
"Suzy was so wonderful to me and my family she keeps you updated on all your information always takes your call when you need her to and so friendly it was like talking to family thank you again for everything you helped us with"
We responded:
"Thank you Halie! You are our family ❤️ Ms. Suzy is great! I'm happy that she is taking good care of you and your family. We appreciate you 🙂"
Profile photo of Cheryl Lucio-Cox

Cheryl Lucio-Cox

June 14, 2024

5  out of  5
rating by Cheryl Lucio-Cox
"Staff is friendly, always available to answer any questions and have done a great job explaining my policy"
We responded:
"Thank you so much for your review Ms. Lucio! We take pride in taking care of our customers and help you be properly insured ❤️"
Profile photo of Justin Bregman

Justin Bregman

June 12, 2024

5  out of  5
rating by Justin Bregman
"The staff was very friendly and helpful. They took very good care of me and they explained everything to me. 100% great people"
We responded:
"Thank you Justin! I'm very proud of my team. Ms. Suzy is great! "
Profile photo of Aurianna Rich

Aurianna Rich

June 11, 2024

5  out of  5
rating by Aurianna Rich
"Simple and easy. They do a great job and Kyrsten in the office made things simple when changing addresses"
We responded:
"Aurianna, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Lily "
Profile photo of Jennifer Garcia

Jennifer Garcia

June 10, 2024

5  out of  5
rating by Jennifer Garcia
"Susie was caring and fast to assist."
We responded:
"Jennifer, thank you so much for sharing this kind review about Suzy! She is a definite asset to our team. Please call us anytime. - Lily "
Profile photo of Marilyn Dunn

Marilyn Dunn

May 23, 2024

5  out of  5
rating by Marilyn Dunn
"Knowledgeable , helpful, friendly. Truly outstanding!"
We responded:
"Thank you so much Mrs. Dunn! We appreciate you ❤️ "