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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bri Escobar

July 3, 2026

5  out of  5
rating by Bri Escobar
"They were very fast, nice and helpful! Helped get me a lower rate!!"
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Angelica Aleman

June 27, 2026

5  out of  5
rating by Angelica Aleman
"I was greatly informed of the benefits of life insurance by the wonderful team! For a great price as a nineteen year old going into adulthood and learning to navigate the world, I highly recommend!"
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Roxanne Kissinger

June 23, 2026

5  out of  5
rating by Roxanne Kissinger
"Signed up and lowered my insurance bill by over half in 15 minutes. Literally. Thanks so much!"
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Esmael Yzaguirre

June 8, 2026

5  out of  5
rating by Esmael Yzaguirre
"So I called today looking for a quote for car insurance and the team at Lily Hernandez state farm insurance did a great job in getting me the best quote . Glad I made the switch very patient and professional. Thank you ladies for you help ."
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Lorena Velasquez

June 4, 2026

5  out of  5
rating by Lorena Velasquez
"Friendly staff was very welcoming, took care of all my concerns. Highly recommend Lily’s office."
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Yvonne Campos

June 4, 2026

5  out of  5
rating by Yvonne Campos
"Agent and staff are very helpful and are always willing to assist!"
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Melissa Lugo

June 4, 2026

5  out of  5
rating by Melissa Lugo
"Great office, great customer service! Definitely recommend!!"
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Analisa Del Campo

June 4, 2026

5  out of  5
rating by Analisa Del Campo
"Such a wonderful experience! Everyone was so kind, welcoming, and helpful from start to finish. You can tell they truly care about their customers and take pride in what they do."
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Monica Del Campo

June 4, 2026

5  out of  5
rating by Monica Del Campo
"Lily Hernandez leads her office with professionalism, kindness, and integrity, and it absolutely shows in the way her team treats everyone. It’s rare to find an office that combines outstanding customer service with such a warm and personal touch. I highly recommend Lily Hernandez's State Farm office to anyone looking for an agent who truly cares and puts their clients first! #TeamLily 💯"
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Bianca Martinez

April 20, 2026

5  out of  5
rating by Bianca Martinez
"I got an amazing quote just switched I highly recommend to move to State Farm. Thank you for everything"
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Eva Ramirez

March 31, 2026

5  out of  5
rating by Eva Ramirez
"I highly recommend Lily Hernandez State Farm Agent and her staff! They are always available when I have questions or need help, and I love that I can simply text my concerns and get a quick response. It’s never a hassle to add coverage or make changes to my policies — they make everything easy and stress-free. Great customer service and a team that truly takes care of their clients!"
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Liz Jim

March 26, 2026

5  out of  5
rating by Liz Jim
"Excellent service!"
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Alfonso Gomez

March 25, 2026

5  out of  5
rating by Alfonso Gomez
"Lily is a wonderful person and a great State Farm agent. She has over twenty years of State Farm experience, so I highly recommend her and her agency. Thank you so much Lily, to you and your awesome team!"
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Eliazar Lopez

March 16, 2026

5  out of  5
rating by Eliazar Lopez
"dulce was a nice person"
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Desiree Duran

March 16, 2026

5  out of  5
rating by Desiree Duran
"I went to State Farm in hopes of opening my own car insurance policy for a reasonable price. Going in I was unsure of the process but my insurance agent, Dulce, was more than willing to walk me through everything and made sure I found the best price! She was absolutely delightful and showed that she truly cared! I cannot wait to continue working with State Farm!"
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Dee. Gee

March 7, 2026

5  out of  5
rating by Dee. Gee
"I have been looking for a good but affordable insurance for the past two weeks due to mine going up constantly due to “inflation” in my area and thank god I came across this one I had entered my information online and got busy and started doing other stuff and forgot about it. Thankfully I got a phone call from Suzy following up and gave me the same quote I got online including bodily injury as well as roadside assistance and even gave me a discount for life insurance I was pleasantly surprised because my quote went down about 35$ from my original quote online. Suzy followed up with me all week and wasn’t overly pushy as insurances usually are. I’m very grateful for her exceptional customer service and understanding. Definitely recommend these ladies if in search for reliable yet affordable insurance."
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Amelia Geary

March 4, 2026

5  out of  5
rating by Amelia Geary
"I’ve been a member for years and absolutely love our agent! Mrs. Susie was so helpful with all my needs. She was very sweet and handled everything we needed!"
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john varela

February 2, 2026

5  out of  5
rating by john varela
"Very nice and professional"
We responded:
"Thank you John! We appreciate you and thank you for choosing us. Remember you have the office team and the Good Neighbor Service at your service 24/7. If you ever need us we are just a call or text away! "
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Vickie A.Clark28

January 7, 2026

5  out of  5
rating by Vickie A.Clark28
"I had struggled with finding an insurance agent who would sit down with me and help find an insurance plan that would fit my budget. I contacted Lily Hernandez's office for information on car insurance and everyone I spoke with in the office was very friendly and helpful. Amazing service and all the staff were very helpful and friendly."
We responded:
"Thank you for your 5 Stars Ms. Vickie! We love what we do. We appreciate you and we strive to give you the best customer service because we know that insurance can be overwhelming. Thank you for taking the time to recognize my team. What an awesome review! Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😁"
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Captain Spaulding

November 7, 2025

1  out of  5
rating by Captain Spaulding
"No at fault accidents or tickets and they raised my rates. For years I put up with it and when I would ask about the cost increase, the explanation was it's just the cost of insurance. Raised my deductibles and it still went up. I was a State Farm customer for over 30 years.I saved almost 1/2 my yearly premiums by switching to Geico.q"
We responded:
"I'm sorry to hear about your disappointment in your rate increases. Unfortunately, this is a nationwide, industry problem resulting from the labor and parts shortage aside from the litigious environment we are living in. I don't recognize your name, if your policy was in my office, I would be more than happy to requote you and show you the various discounts that can help you. Insurance rates are based on individual driving history, habits, and consumer report ratings, so speaking with an expert is recommended to give you the best auto coverage protection. My team and I do frequent policy reviews and explain in detail the reason for the rate increases or decreases and also follow up with you with a list of additional discounts you could qualify for. I hope we can speak with you. We are open until 6pm during the week. "
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Lauryn Guerra

October 3, 2025

5  out of  5
rating by Lauryn Guerra
"Ms. Lily is the best! She made switching my car insurance so seamless and easy, saving me literally a few hundred dollars!! The whole office is very professional and always works above and beyond for their clients."
We responded:
"Thank you Ms. Lauryn! We appreciate you and family ❤️ Give my love to Ms. Purrs! Ms. Julie and the team are glad to help in anyway we can. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😀 "
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Paula Cartwright

September 30, 2025

5  out of  5
rating by Paula Cartwright
"Every time I need something they are always quick to help and the nicest ladies I have ever done business with"
We responded:
"Thank you so much for the kind words Ms. Paula! We appreciate you and we strive to give you a great experience every time you need us. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😀 "
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Maria Ramirez

September 30, 2025

5  out of  5
rating by Maria Ramirez
"Lu & Lily are great! They’re friendly, understanding, & very helpful! 😊"
We responded:
"Thank you Maria for your review! We are happy to help you with your car and life insurance needs. Ms. Lu does an amazing job. Thank you for supporting my business ♥️"
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Mellie Mel

September 29, 2025

5  out of  5
rating by Mellie Mel
"Ms. Lu is a great person very nice, I've been with State Farm for many years and she's the first person that I can say has gotten to know me on a personal basis. I'll always keep my business with them. Melody D."
We responded:
"Thank you Mellie! Ms. Lu is amazing! Thank you for taking the time to compliment her. We ❤️ what we do! Please remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😃 "
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Joe Mendez

September 29, 2025

5  out of  5
rating by Joe Mendez
"Always a pleasure in office experience , all of the ladies are so cheerful, polite , and willing to answer and help with any questions or needs that one might have!
As a life long customer I always recommend these group of incredible individuals"
We responded:
"What an awsome review Mr. Joe! We appreciate you and love seeing you and catching up ❤️ Thank you for your loyalty! Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😀 "